We're Here to Help

Brooks Life Sciences has locations around the world to help you obtain product information, determine the right combination of technologies for your facility, or access Brooks Global Support.

  • Corporate Headquarters

    Brooks Automation, Inc.
    15 Elizabeth Drive
    Chelmsford, MA 01824 U.S.A.

    Main Switchboard: +1-978-262-2400
    Life Sciences: +1 (978) 262-2626
    Fax: +1-978-262-2500

  • Customer Service

    Contact us if you need assistance with spare parts, service agreements, or if you need to request service.

    North America +1(858) 527-7080
    Europe +4131 770 7373
    Japan +81-45-4477-5570 (ext. 24)

  • Technical Support

    Contact us if you need assistance with installation, onsite support, or questions on certifications and compliance.

    North America +1(858) 527-7080
    Europe +4131 770 7373
    Japan +81-45-4477-5570 (ext. 24)

Global Offices

Brooks Automation, Inc. Corporate Headquarters

Brooks Automation, Inc.
15 Elizabeth Drive
Chelmsford, MA 01824 U.S.A.
Main Switchboard: +1-978-262-2400
Life Sciences: +1 (978) 262-2626
Fax: +1-978-262-2500

China

Brooks Technology (Shanghai) Limited
2nd Floor, No. 72, 887 Zuchongzhi Road
Zhangjiang Hi-Tech Park
Pudong, Shanghai
China 201203
Tel: +86-21-5131-7070
Fax: +86-21-5131-7068

Germany

Brooks Automation (Germany) GmbH
Ernst-Ruska-Ring 11
07745 Jena, Germany
Tel: +49 3641 4821 100
Fax: +49 3641 4821 4100


Brooks Automation (Germany) GmbH
Karl-Marx-Strasse 23
D-01109 Dresden, Germany
Tel: +49 351 885 930
Fax: +49 351 885 9322


Brooks Automation (Germany) GmbH
im Wiesengrund 17
78315 Radolfzell, Germany
Tel: +49-7732-9409-0
Fax: +49-7732-9409-200


Life Science Systems
BioStorage Technologies GmbH
Im Leuschnerpark 1B
64347 Griesheim, Germany
Tel: +49 6155 898 1011

Massachusetts

Brooks Life Sciences
Corporate Headquarters
15 Elizabeth Drive
Chelmsford, MA 01824 U.S.A.
Tel: +1 978-262-2626
Fax: +1 978-262-2500

Japan

Brooks Japan K.K.
HEADQUARTERS
Nisso Bldg. No 16, 9F
3-8-8 ShinYokohama, Kohoku-ku
Yokohama, Kanagawa 222-0033
Tel: +81-45-477-5570
Fax: +81-45-477-5571
GUTS Technical Support Dial: +81-45-477-5980

Brooks Japan K.K.
YOKOHAMA TECHNICAL CENTER
852-1 Kawamuko-cho, Tsuzuki-ku
Yokohama, Kanagawa 224-0044
Tel: +81-45-477-5250
Fax: +81-45-470-6800

Brooks Japan K.K.
YOKKAICHI SERVICE CENTER
Hikari Shokai Yokkaichi Bldg.
2-26 Shinshinmachi
Yokkaichi, Mie 510-0094
Tel: +81-59-359-5611
Fax: +81-59-353-1419

Brooks Japan K.K.
KUMAMOTO SERVICE OFFICE
202 Mirai Office II
312-1 Tatsudamachi Yuge
Tatsuda, Kumamoto 861-8002
Tel: +81-96-327-9720
Fax: +81-96-327-9721

Brooks CCS Japan K.K.
CONTAMINATION CONTROL SOLUTIONS
Nisso Bldg. No 16, 9F
3-8-8 ShinYokohama, Kohoku-ku
Yokohama, Kanagawa 222-0033
Tel: +81-45-477-5570
Fax: +81-45-477-5571

Korea

Brooks Automation Korea, Inc.
#35 Giheungdanji-Ro 121Beon-Gil
Giheung-Gu, Yongin-Si
Gyeonggi-Do, 17086
Korea
Tel : +82-31-288-2500
Fax: +82-31-287-2111

Malaysia

Brooks Automation (S) Pte Ltd
51-18-C1 Menara BHL,
57 Jalan Ahmad Shah,
10050, Penang,
Malaysia
Tel: +60 4 3701012
Fax: +60 4 3701015

Singapore

Brooks Automation (Singapore) Pte Ltd
Blk 5008 Ang Mo Kio Avenue 5
#05-08, Techplace II
Singapore 569874
Tel: +65-6836-3168
Fax: +65-6836-3177
GUTS Technical Support Number: +65-6464-1481

Taiwan

Brooks Automation Ltd.
TAIWAN HEADQUARTERS
5F-5, No.32, Tai-Yuen Street
Chu-Pei City
Hsinchu County 302, Taiwan, R.O.C.
Tel: +886-3-552 5258
Fax (G&A): +886-3-552 5255
Fax (Sales): +886-3-552 5200
GUTS Technical Support Number: +886-3-552-5225

Brooks Automation Ltd.
TAINAN OFFICE
3F., No.11, Nanke 3rd Rd., Xinshi Dist.
Tainan Science Park
Tainan City 74147, Taiwan (R.O.C.)
TEL: +886-6-505-0268
FAX: +886-6-505-5228

Israel

Brooks Automation (Israel) Ltd.
Mevo Yerach 5
Kiryat-Gat 82000
Israel
Tel: +972 8672 2988
Fax: +972 8672 2966

Switzerland

Life Science Systems
Brooks Automation AG
Bernstrasse 134
CH-3613 Steffisburg
Switzerland
Tel: +41 (0) 31 770 70 70

United Kingdom

Semiconductor Robots & Systems
Tel: +44 (0) 161 777 2000

CTI-Cryogenics & Polycold Products
Tel: +44 (0) 780 216 8053

Life Science Systems
Northbank, Irlam
Manchester M44 5AY
United Kingdom
Tel: +44 (0) 161 777 2000
Fax: +44 (0) 161 777 2002

California

Brooks Automation, Inc.
46702 Bayside Parkway
Fremont, CA 94538
Tel: +1 510-661-5000
Fax: +1 510-661-5166

Indiana

Life Science Systems
BioStorage Technologies
2910 Fortune Circle West, Suite E
Indianapolis, IN 46241
Tel: +1 317-268-5500
Fax: +1 317-390-1868

Texas

Brooks Automation, Inc.
9601 Dessau Road, Suite 301
Austin, TX 78754
Tel: +1 512-912-2840
Toll-Free: +1 800-367-4887

Mexico

Brooks Automation, Inc.
AIM Servicios Administrativos S de RL de CV
Carretera Huinalá km 2.8
Parque Industrial Las Américas
66640 Apodaca, NL Mexico
Tel: +52 81 8863-6363