Our service can only be the best in the industry if our people are trained, certified, and fully understand what quality means.
The security and integrity of your research samples are the standard we use to judge ourselves. To ensure we’re doing all we can, we conduct quarterly internal audits of each of our global biorepositories.
We also enlist independent auditors to evaluate our practices to ensure operating procedures are practically fail-proof – though we never take that fact for granted.
Whether we’re using a mobile biorepository to transport a lab or storing your samples until they’re needed, your success and satisfaction is our central goal.
ISO 9001:2015 Registered – Brooks is certified by DEKRA for our facilities in Indianapolis, IN and Griesheim, Germany for long term sample storage at temperatures ranging from controlled room temperature to -190 degrees Celsius including cold chain logistics management of sample shipments along with basic sample preparation services.
College of American Pathologists (CAP) Biorepository Accreditation – Accredited since January 2013.
National Quality Assurance (NQA ) Global Assurance Certificate (ISO 9001:2015 ) UK – Accredited since April 2017.
National Quality Assurance (NQA ) Global Assurance Certificate (ISO 9001:2015 ) US – Accredited since April 2017.
GTP (Good Tissue Practices) – Registered by the FDA for the storage and distribution of human cells, tissues, and cellular and tissue-based products under license #3004757032.
Full Redundancy: All sample data is backed up every day on redundant servers. Backup freezers are load-tested weekly to ensure continuous temperature control. Within seconds of an outage, power is transferred to a backup generator.
Supply Back-Ups: A constant resupply of diesel fuel, nitrogen, and dry ice keeps business essentials readily available
24/7 Vigilance: Brooks employs 24/7 video-surveillance procedures to ensure sample security. From monitoring temperature via remote sensors to controlling access to the samples themselves, Brooks maintains all samples in a safe environment. Sample location or security is never in question.